Refund policy

Return & Refund Policy

Last updated: 5/23/2026

Thank you for shopping with Made With Grace, L.L.C. We want you to be happy with your purchase. If something isn’t right, we’re here to help within the terms below.

1. Eligibility for Returns

To be eligible for a return:

  • Return window: Items must be returned within 7 days of the delivery date.
  • Condition: Items must be unwashed and unstained, with all original tags and labels attached.
  • Packaging: Items should be returned in their original packaging (if possible).
  • Proof of purchase: A receipt, order confirmation email, or order number is required.

We do not accept returns of worn items under any circumstances, including claimed defects. Please carefully inspect your order before wearing, washing, or removing tags.

The following items are not eligible for return unless they arrive clearly damaged in transit:

  • Final sale / clearance items
  • Underwear, swimwear, and intimate apparel
  • Earrings and certain accessories (for hygiene reasons)
  • Gift cards

2. Returns Process

To start a return:

  1. Contact us: Email admin@gracesapparel.com within 7 days of delivery with your order number and the item(s) you wish to return.

  2. Approval: Once your return is approved, we’ll send you instructions and, if applicable, a return shipping label.

  3. Ship the item: Pack your item securely and mail it to:

    Made With Grace, L.L.C.
    6311 Haggerty Rd, Unit 866, West Bloomfield, MI 48322

Please do not send your purchase back to the manufacturer.

3. Return Shipping Costs

  • Customer responsibility: Unless the return is due to a clear shipping error (e.g., wrong item sent), you are responsible for the cost of return shipping.
  • Store responsibility: If the return is due to our shipping error, we will provide a prepaid return label or reimburse reasonable return shipping costs.

4. Refunds

Once we receive and inspect your return, we will notify you by email that we have received your returned item and whether your refund is approved.

  • Approved refunds:
    • Will be processed to your original method of payment.
    • May take 5–10 business days to appear on your statement, depending on your bank or card issuer.

Original shipping charges (if any) are non-refundable, unless the return is due to a clear shipping error on our part.

We reserve the right to refuse a refund or issue a partial refund if the item:

  • Is returned outside the 7‑day window, or
  • Shows signs of wear, washing, alteration, odors, stains, or damage.

5. Exchanges

We currently do not offer direct exchanges.

    • Please return your item (if eligible) for a refund and place a new order for the desired item.

6. Items Reported as Defective or Damaged

Because we do not accept worn items, please inspect your order carefully upon arrival:

  • If you believe an item is damaged in transit or has a manufacturing issue, you must contact us before wearing, washing, or removing tags and within 7 days of delivery.
  • Email admin@gracesapparel.com with:
    • Your order number
    • A brief description of the issue
    • Clear photos of the item and any visible issue (front, back, and tags)

If we determine the item is defective or damaged prior to wear, we will work with you to refund or replace the item in accordance with this policy.

Items that show signs of wear, washing, alteration, or damage caused by use or care will not be considered defective and are not eligible for return or refund.

7. Late or Missing Refunds

If you have not received a refund yet:

  1. Check your bank account or card statement again.
  2. Contact your credit card company or bank; it may take some time before your refund is officially posted.
  3. If you still have not received your refund, contact us at admin@gracesapparel.com.

8. Contact Us

If you have any questions about this Return & Refund Policy, contact us at:

Made With Grace, L.L.C.
Email: admin@gracesapparel.com
Website: gracesapparel.com